Plugins shown as inactive

Plugins shown as inactive

If you receive the error message “Product is not activated” when opening the HOFA plugins in your DAW, a prompt to start the demo version or should “Not licensed” appear to the right of the product name in the HOFA-Plugins Manager, this is usually due to incorrect license activation.
To fix that problem, you should rule out the following causes one by one:

Invalid activation

In many cases, if the licenses are not found, deactivating all licenses and then activating them again within the HOFA-Plugins Manager as shown here will help solve the issue. For example, an update of the operating system can be the reason that the licenses are not found on the corresponding computer and thus the licenses need to be activated again.

Outdated or wrong version installed

For some of the software by HOFA-Plugins new versions are being released steadily or different versions of individual programs are published. That’s why it is important to make sure that the same version is being installed for which you also purchased your licenses.

In detail, this means that if you purchased a license for e.g. version 1 of "HOFA CD-Burn & DDP" a few years ago, that license is only valid for the old version and not for the current version "HOFA CD-Burn.DDP.Master". For this, you would have to either buy an upgrade to the latest version or install the corresponding version in the “Legacy Versions” tab in the HOFA-Plugins Manager.

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